Terms & Conditions

The terms "We", "Us", "Our", ”Company” individually and collectively refer to ALEXA INTERNATIONAL PRIVATE LIMITED (publisher of www.freightconnects.com) having Office at 21, Shanti Nagar, Jhotwara, Jaipur 302012 Rajasthan, India and the terms "Visitor”, ”User” refer to the user of www.freightconnects.com.

This page states the Terms and Conditions under which you (Visitor) may visit this website (“Website”). Please read this page carefully. If you do not accept the Terms and Conditions stated here, we would request you to exit this site. The business, any of its business divisions and / or its subsidiaries, associate companies or subsidiaries to subsidiaries or such other investment companies (in India or abroad) reserve their respective rights to revise these Terms and Conditions at any time by updating this posting. You should visit this page periodically to re-appraise yourself of the Terms and Conditions, because they are binding on all users of this Website.

USE OF CONTENT

All logos, brands, marks headings, labels, names, signatures, numerals, shapes or any combinations thereof, appearing in this site, except as otherwise noted, are properties either owned, or used under licence, by the business and / or its associate entities who feature on this Website. The use of these properties or any other content on this site, except as provided in these terms and conditions or in the site content, is strictly prohibited.

You may not sell or modify the content of this Website or reproduce, display, publicly perform, distribute, or otherwise use the materials in any way for any public or commercial purpose without the respective organisation’s or entity’s written permission.

Due Diligence Policy

Whether a service provider is legitimate or Not ?

We do not do any kind of checking of legitimacy/validity of any subscriber or user. But we encourage all buyers to carry out their own due diligence before entering into a relationship with a third party supplier like you would with any business relationship that you enter.

We advise you to take care of the following simple steps to reduce the chance of fraud or theft of your goods or money. These include:

COLLECTING YOUR PERSONAL INFORMATION

To avail certain services on our Websites, users are required to provide certain information for the registration process namely: - a) your name, b) email address, c) sex, d) age, e) PIN code, f) credit card or debit card details g) medical records and history h) sexual orientation, i) biometric information, j) password etc., and / or your occupation, interests, and the like. The Information as supplied by the users enables us to improve our sites and provide you the most user-friendly experience.

All required information is service dependent and we may use the above said user information to, maintain, protect, and improve its services (including advertising services) and for developing new services. Such information will not be considered as sensitive if it is freely available and accessible in the public domain or is furnished under the Right to Information Act, 2005 or any other law for the time being in force.

We will ask you when we need information that personally identifies you (personal information) or allows us to contact you.Personal information collected by www.freightconnects.com often is limited to e-mail address, language, country or location, but may include other information when needed to provide a service you requested.

USE OF YOUR PERSONAL INFORMATION

We use your personal information for following purposes:-

1. To make the site easier for you to use by not making you enter your personal information more than once.
2. To help you quickly find services or information on www.freightconnects.com
3. To assist in the assignment of a personal representative to aid you in your dealings with www.freightconnects.com
4. To help us create and deliver content most relevant to you.
5. To alert you to special offers, updated information and other new services from www.freightconnects.com

USE OF COOKIES

To improve the responsiveness of the sites for our users, we may use "cookies", or similar electronic tools to collect information to assign each visitor a unique, random number as a User Identification (User ID) to understand the user's individual interests using the Identified Computer. Unless you voluntarily identify yourself (through registration, for example), we will have no way of knowing who you are, even if we assign a cookie to your computer. The only personal information a cookie can contain is information you supply (an example of this is when you ask for our Personalised Horoscope). A cookie cannot read data off your hard drive. Our advertisers may also assign their own cookies to your browser (if you click on their ads), a process that we do not control.

Our web servers automatically collect limited information about your computer's connection to the Internet, including your IP address, when you visit our site. (Your IP address is a number that lets computers attached to the Internet know where to send you data -- such as the web pages you view.) Your IP address does not identify you personally. We use this information to deliver our web pages to you upon request, to tailor our site to the interests of our users, to measure traffic within our site and let advertisers know the geographic locations from where our visitors come.

www.freightconnects.com will occasionally update this privacy policy. When we do, we will also revise the "last updated" date at the top of the privacy policy. For material changes to this Policy, www.freightconnects.com will notify you by placing prominent notice on the website.

1. Check that the company is a legitimately registered in their trading country and if possible purchase copies of their trading accounts.
2. Write a contract that both parties agree to. Ensure that the contract covers all costs for the transit of the goods from destination to arrival. This is useful in case any party disagrees about a service. It can also be called upon if a legal dispute arises.
3. Where possible, avoid instant cash transfers via companies like Western Union / MoneyGram. Always leave a paper trail and make payments direct from your bank or credit card.
4. Search the internet for reviews or possible blacklisting. If they have done it before you will generally find out online with some simple searching around.
5. Check to see if they are members of any trade associations or freight networks and contact them to check their validity.
6. Check their trading address to make sure it is not run from a home. Check street maps to see if they have a business premises.

What should I do if I suspect fraud?

If you have exhausted every method to contact the supplier and feel that you are the victim of fraud, please write us about the same, we will try to contact the supplier to try to establish communication with you.

Unfortunately we are unable to get involved in the detail of the dispute as the contract is between you and the supplier.We would then advise that you contact the law enforcement agency in that state or country. You could also contact a legal professional in that country to see what rights you have in pursuing the supplier.Alternatively there are debt recovery agencies that will work on your behalf normally for a percentage of the recovered funds.Whilst the above list is not definitive we do advise that you carry out your own due diligence before entering into a contract with any third party.